'CUSTOMER EXPERIENCE WITHOUT BORDERS: A PRACTICAL GUIDE TO SOCIAL MEDIA IN FINANCIAL SERVICES'
CHRISTOPHE LANGLOIS' FIRST PUBLISHED BOOK, WITH INSIGHTS FROM THE LEADING VISIBLE-BANKING.COM BLOG

« Ron Shevlin, Senior Analyst and Author of Snarketing 2.0, Reviews 'a practical guide to social media in financial services' | Main | Boris Janek, Product Manager at VR-NetWorld GmbH, Reviews 'a practical guide to social media in financial services' »

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