'CUSTOMER EXPERIENCE WITHOUT BORDERS: A PRACTICAL GUIDE TO SOCIAL MEDIA IN FINANCIAL SERVICES'
CHRISTOPHE LANGLOIS' FIRST PUBLISHED BOOK, WITH INSIGHTS FROM THE LEADING VISIBLE-BANKING.COM BLOG

« Book Launch Party [Sydney, 26 October 2011] - 'a practical guide to social media in financial services' | Main | The European Financial Marketing Association (EFMA) Magazine Features 'a practical guide to social media in financial services' »

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