'CUSTOMER EXPERIENCE WITHOUT BORDERS: A PRACTICAL GUIDE TO SOCIAL MEDIA IN FINANCIAL SERVICES'
CHRISTOPHE LANGLOIS' FIRST PUBLISHED BOOK, WITH INSIGHTS FROM THE LEADING VISIBLE-BANKING.COM BLOG

« A Successful UK Book Launch for 'Social Media in Financial Services' (London, 12 September 2011) | Main | Meet the Author of 'a Practical Guide to Social Media in Financial Services' at EFMA's 'Mobile Banking & Payments' (Paris, 26 September 2011) »

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